eGovernment

Track

eGovernment refers to the use of information and communication technology to provide and improve government services, transactions and interactions with citizens, businesses, and other arms of governments. Within this track participants can expect best practices from across the globe on digital government services and the latest IT developments in the eGovernment domain.

IT radically changes government and its relation to society. It provides for better equipped citizens and businesses in terms of their information position and power to self-organize. It enables efficiency gains within government, improved service delivery and better security. However, it also poses new challenges in the form of citizen/business expectations of governments, loss of privacy, cyber crime and a new virtual world that is tough to govern. It truly has an effect on all aspects of government and society.

Following four themes, this track explores the underlying principles of eGovernment. Governance, Trust, a Liberalizing information ‘market’ and Infrastructure are challenges that face every government, business and academic all over the world while thinking of and working on eGovernment. Of course these underlying principals do not occur in a vacuum. This track acknowledges the incredible amount of work done in the area of eGovernment and the many applications and strategies that are in place. The track aims to contribute, through its discussions and findings, to the strategies of countries and regions alike. By addressing many concrete examples from across the globe, participants will be equipped with inspiration, possibilities for innovation and means to assist transformation.

Read more about the track in the eGovernment position paper.